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Terms of Service

Terms of Service

These terms govern your use of this website and any purchase you make from it. By placing an order you agree to them.

Who we are

This store is operated by RAGYAI, a sole proprietorship registered in Hyderabad, Telangana, India.

  • Proprietor: Busireddy Deepika
  • Udyam Registration Number: UDYAM-TS-09-0273024
  • Registered address: 17-1-469/A/19, Adarsh Nagar Colony, Saroornagar, Saidabad, Champapet, Hyderabad, Ranga Reddy, Telangana 500059

Orders

Placing an order is an offer to buy. We accept it when we confirm dispatch. We may decline or cancel an order — with a full refund — if an item is out of stock, if we spot a pricing or listing error, if we cannot verify the delivery address, or if we suspect fraudulent use of a payment method.

Pricing

All prices are in Indian Rupees and include applicable taxes unless stated otherwise. We may change prices at any time, but a change never affects an order already confirmed.

Despite our best efforts, a product may occasionally be listed at an incorrect price. If the correct price is higher than the listed price, we will contact you before dispatch and give you the choice to confirm at the correct price or cancel for a full refund.

Products and colour

We photograph our garments as accurately as we can. Screens vary, so the exact shade you see may differ slightly from the item you receive. Minor variation in print placement is normal in printed apparel and is not a defect.

Stock is limited. Listing an item does not guarantee availability at the moment you order.

Sizing

Every product page carries a size chart with garment measurements laid flat. Please use it. Ordering the wrong size is not a fault of the product, and the return terms apply.

Payments

Payments are handled by our payment gateway partner. We do not receive or store your card details. Your use of any payment method is also governed by that provider’s terms.

Intellectual property

All artwork, prints, designs, photographs, text and the RAGYAI name and logo on this site belong to us and may not be copied, reproduced or used commercially without written permission. Buying a garment gives you the garment, not the rights to the artwork on it.

Acceptable use

Do not use this site for any unlawful purpose, attempt to interfere with its operation, or scrape, copy or resell its content.

Liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for it. We are not liable for indirect or consequential losses. Nothing here limits any right you have under the Consumer Protection Act, 2019 or other applicable Indian law.

Governing law

These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the courts of Hyderabad, Telangana.

Changes

We may update these terms. The version published on this page at the time you order is the version that applies to your order.